Emergency Care

If you are suffering from dental pain, swelling or trauma please contact the surgery as soon as possible as we see all our registered patients who require emergency treatment within 24 hours of you contacting us. Telephone the surgery first thing in the morning to ensure a same day appointment.

We operate an out of hours service, on a rota basis, with dentists from other practices. This is only for patients suffering with severe dental pain. Fees will apply unless you are a registered NHS patient entitled to free treatment.

To use this service please phone the surgery on 028 9181 2615 and listen to the answering machine message. This message will advise you to phone a mobile number and to leave a message with your name and telephone number, speaking slowly and clearly. The dentist on call will then call you back to advise you of action to take and where to go if you need to be seen.

If you have suffered severe dental trauma, pain or increased dental swelling in the middle of the night, please attend the Ulster Hospital Casualty.

Relief of Dental Pain Clinic at Belfast City Hospital (RODP)

A Relief of Dental Pain Service is available to anyone who requires emergency dental care. It operates at the Dental Out-patients Department Wing F, Outpatients Department on the Ground Floor of the Belfast City Hospital.

Opening Hours:

Monday to Friday: (1 session per day) – 7:00pm to 9:15pm

Saturday, Sunday and Bank Holidays: (2 Sessions per day) – 10:00am to 12:15pm & 7:00pm to 9:15pm.

Patients should attend as early in a session as possible and bring their medical card. Only emergency or relief of pain treatment will be provided and normal Health Service charges will apply to those who are not exempt. No appointment is required.

Emergency Advice

Swollen face
  • A swollen face can indicate that you may have an abcess or infection.
  • If the swelling is affecting your breathing, attend your local casualty department immediately.
  • Contact the practice as soon as possible to get an appointment with your dentist as you may require treatment and an antibiotic.
Excessive bleeding after a tooth extraction or injury
  • Contact the surgery immediately. If the surgery is closed attend your local casualty department.
  • Excessive bleeding after a tooth extraction or injury requires immediate attention.
  • To help reduce the bleeding, apply pressure to the socket by clamping a small pad of gauze or clean linen firmly between the jaws for 15 minutes, repeat if necessary.
Broken tooth
  • Contact the surgery for an appointment as soon as possible.
  • Avoid chewing food with the broken tooth as well as very hot or cold drinks as this may cause discomfort and increase sensitivity.
  • If the tooth that has broken has sharp edges, you may be able to purchase a temporary filling kit from your local chemist. Be sure to follow the instructions on the pack.
Crown or bridge has come out
  • Contact the surgery for an appointment as soon as possible.
  • Do not attempt to replace the crown or bridge using superglue or any other adhesive product.
  • If the crown or bridge is at the back of your mouth leave it out and keep it in a safe place.
  • If the crown or bridge is at the front of your mouth, you may be able to purchase a temporary crown cement from your local chemist. Be sure to follow the instructions on the pack.
Tooth Knocked Out

If you should happen to have a tooth knocked out you should place the tooth in a cup of water or milk and bring it to the dentist immediately. There could still be a chance that you would be able to save the tooth and reinsert it.